GRACE AI Reception
AI reception designed around your customer journey.
Give calls, messages, intake, qualification, booking, and handoff one coordinated front door.
Choose a buying lane
Clear scope. Visible pricing. One next step.
GRACE helps capture and route demand while keeping people involved where judgement is required.
GRACE + AI
GRACE Essential
$3,500 setup + $1,500/mo
Coordinate core voice, SMS, and web conversations.
Best for
Single-location teams that need consistent reception, qualification, and booking.
- Phone/Voice AI, SMS, and web AI chat
- Knowledge base and FAQs
- Intake, qualification, booking, and reminders
- Missed-call recovery and follow-up
- Human escalation, summaries, and CRM notes
- Basic routing
- 250 voice minutes/month; monitoring and optimization
Why it helps
A shared knowledge and routing layer keeps routine customer moments from becoming manual handoffs.
Includes 3 setup revisions and up to 3 monthly in-scope optimization cycles.
Request a Strategy CallGRACE + AI
Most PopularGRACE Omnichannel
$7,500 setup + $3,500/mo
Extend coordinated reception across supported channels and deeper workflows.
Best for
Teams managing higher message volume, reactivation, reviews, and multi-step follow-up.
- Everything in Essential
- Supported social, WhatsApp, and email where scoped
- Advanced intake and qualification
- Multi-step follow-up and reactivation
- No-show recovery and review/reputation flows
- Deeper CRM sync and advanced routing/reporting
- 500 voice minutes/month and ongoing optimization
Why it helps
A connected channel strategy gives customers one coherent experience instead of separate inboxes.
GRACE + AI
GRACE Enterprise
$15,000+ setup + $7,500+/mo
Architect reception for complex, high-volume organizations.
Best for
Multi-location or multi-department operations with custom routing and reporting needs.
- Everything in Omnichannel
- Multi-location and multi-department architecture
- Advanced multilingual support
- Custom workflows and business logic
- Advanced APIs and integrations
- High-volume routing and executive reporting
- 1,000+ voice minutes/month and priority optimization
Why it helps
Enterprise routing needs a governed architecture, not a collection of disconnected automations.
Custom enterprise scope quoted separately.
Request a Strategy CallScope notes
Not sure which package fits?
A strategy call confirms fit, dependencies, timing, and any third-party costs before work begins.